hours
of hospitality
Every company has a story to tell
With this mission statement, we tell the story of Hotel VICTORIA in the heart of Nuremberg. It is the story of those people who work here and ensure the well-being of our guests around the clock.

With great passion and attention to detail, we maintain a balance between tradition and modernity.
We have successfully grown during one of the greatest crises of our time, and we use this confidence to look optimistically towards the future. As a team, we come together, support one another, and preserve our unique culture rooted in the 125-year history of the hotel, even during challenging times.
Our work processes are clearly structured and professionalized. At the same time, as a team, we engage in questioning existing practices even throughout stressful periods, enabling us to respond agilely to the challenges of our time.
By thoroughly integrating new colleagues into the hotel with our customary openness, we lay the foundation for the future.


Genuine warmth, high professionalism, and exceptional service quality distinguish our guest care. We intuitively identify our guests' needs and derive strength and energy from positive feedback.
Our joy in our work creates a unique atmosphere for both us and our guests. This positive atmosphere and the drive for continuous improvement motivate us day after day.
By acting entrepreneurially and always striving to achieve the best solutions for our guests, we ensure the hotel's success for the future. We view change as something positive, invest strategically in our facilities, and maintain our numerous close relationships. Furthermore, we are committed to sustainable management of all resources.

We are proud to be part of this story and are working together to continue writing it successfully.