With great passion and attention to detail, we maintain a balance between tradition and modernity.
We have successfully grown during one of the greatest crises of our time, and we use this confidence to look optimistically towards the future. As a team, we come together, support one another, and preserve our unique culture rooted in the 125-year history of the hotel, even during challenging times.
Our work processes are clearly structured and professionalized. At the same time, as a team, we engage in questioning existing practices even throughout stressful periods, enabling us to respond agilely to the challenges of our time.
By thoroughly integrating new colleagues into the hotel with our customary openness, we lay the foundation for the future.
Genuine warmth, high professionalism, and exceptional service quality distinguish our guest care. We intuitively identify our guests' needs and derive strength and energy from positive feedback.
Our joy in our work creates a unique atmosphere for both us and our guests. This positive atmosphere and the drive for continuous improvement motivate us day after day.
By acting entrepreneurially and always striving to achieve the best solutions for our guests, we ensure the hotel's success for the future. We view change as something positive, invest strategically in our facilities, and maintain our numerous close relationships. Furthermore, we are committed to sustainable management of all resources.
Process perspective:
the trunk
The trunk represents the way of collaboration within the company. This includes processes and communication among employees, as well as with suppliers and business partners. Leadership is also part of the trunk of the company, focusing on continuously optimizing workflows and questioning the status quo.
Customer perspective:
Leaves and branches
The foliage represents the products, guest service, and the hotel's presentation. What makes us unique on the market? What is our special promise to our guests, and how do we ensure that we deliver on it? Warm, familiar, and dedicated hospitality are crucial to us!
The success perspective:
The fruits
Our tree bears fruits when all levels interact seamlessly. This success can be described in terms of financial as well as idealistic goals. We focus on qualitative growth – both in our property and in our employees! This enables us to continue blending tradition and modernity harmoniously.
