You can borrow an international adapter at the front desk for a deposit of 20,00 €. If you forgot your recharger for your electronic devices, please ask us – there is a small selection at your disposal.

As the VICTORIA is a building from 1896 it is covered by certain burdens concerning some features, therefore it is quite hard to install air-conditioning in all our rooms. Our Junior Suites and Family Rooms have already air conditioning and also all rooms in 2­­nd, 3^rd, 4^th and 5^th floor. Furthermore it is foreseen to furnish the whole house step by step in the next years. During the hot summer days and nights you will find a fan in your room closet.

Find the description how it works here. 

You can reach the Nuremberg Airport by subway within 15 minutes. Please take line U2 to the airport and get off at the last stop. If you consider going to the airport by car or taxi, it will take approximately 30 minutes, depending on the traffic. Daily tickets for the public transportation can be purchased at the hotel front desk. Of course we will also inform you about the current charges.

Generally we ask you to arrive after 03:00 p.m. and to leave the room by 11:00 noon on the day of departure. In particular cases we can arrange different times of arrival and departure depending on our availability. Please contact the front desk for further arrangements.

In any case we can store your luggage safely when arriving earlier or departing later. Of course you can also park your car in the underground garage even by early arrival, also depending on our availability. The costs are 16 Euro per day.

It wouldn’t be possible to list all sights of Nuremberg’s historical and artistic heritage… each one is worth to be mentioned separately. Please ask our front desk staff for a free city map or for the VICTORIA walks, our self made guides for your orientation. If you have any questions, we are happy to support you.

Enjoy modern arts even inside the Hotel VICTORIA! Wonderful paintings by Eva Sol can be admired in our Quality rooms, as well as in our JuniorSuite Königstor and in our lounging area LichtBlick. You will also find paintings by Ulrike Seyboth in our modern and at the same time cozy breakfast room, aerial photographs by Oliver Acker in our Comfort rooms, Instagram pictures by local photographers in our Business rooms and Nuremberg photographs by Theo Noll in our Relax rooms.

From culinary highlights or architecture to art, we're sure you will find your favourite room at once. All rooms are air-conditioned, high quality furnished, equipped with a rain shower and radio in the bathroom and just perfect for those who re looking for the extraordinary. 

Have a look here for further information! 

If you request a cot for your child, please inform us during the reservation process. This way we will be able to take the necessary arrangements prior to your arrival. The extra charge for this additional service is 20,00 € per day.

We will be glad to help you with our baby phone. Please ask at our reception desk for it, of course we are also helping you with the settings. 

Commerzbank AG / Koenigstrasse 21 / 90402 Nuremberg

HypoVereinsbank / Lorenzer Platz 21 / 90402 Nuremberg

Sparkasse / Lorenzer Platz 12 / 90402 Nuremberg

Volksbank Raiffeisenbank / Koenigstrasse 5 / 90402 Nuremberg

Do you need to exchange your money?

ReiseBank (Western Union) – inside the train station / Bahnhofsplatz 9 / 90443 Nuremberg

Monday - Saturday:            08:00 a.m. – 09:00 p.m.

Sundays and Holidays:        08:00 a.m. – 12:00 noon / 01:15 p.m. – 04:00 p.m.

From Monday to Sunday from 6pm to 12pm our WandelBar in Trust is at your disposal. There you find Franconian beers, wines, soft drinks and snacks exclusively sorted for you. And of course you can also take a rest in our lounging area LichtBlick with a glass of wine and a good book.

Bathrobes are usually available for our guests in the JuniorSuites Klarissenplatz and Königstor and on request in our attic rooms “A step up”. You may also borrow one of our bathrobes. Please ask the reception staff or an employee of the housekeeping.

We can absolutely recommend the bike rental rent a bike. We are sure you will find the perfect one for your tour! 

Spontaneously you can also rent a bicycle from the rental company “VAG” which is now available almost everywhere in Nuremberg. Please ask our front desk staff for further information.

E-bike batteries may not be charged in the hotel room due to fire safety regulations. We will be happy to charge your batteries. Please speak to our colleagues at reception.

Of course you may request an extra blanket from the hotel staff.  Please ask our reception or housekeeping staff.

You will find our breakfast room on the ground floor opposite to the front desk. During the summer time you can also enjoy your morning tea or coffee outside on our sunny Café La Terrazza. 

Of course we can also arrange a little breakfast to go if you plan on leaving very early. Kindly inform us the night before until 22:00pm.
 

Monday - Friday:                    06:30 a.m. – 10:00 a.m.

Saturday - Sunday:                07:30 a.m. – 11:00 a.m.

Start the day with the extensive VICTORIA breakfast buffet. Or just stop by and try a delicious piece of cake and real Italian coffee.

Get away from the hustle and bustle of the Franconian metropolis and take advantage of a glass of aperitive or wine in the evening sun, when the beautiful Nuremberg’s sky turns to gold.

Let a successful work day or an exciting exploring tour gently fade away… Let Nuremberg inspire you!

 

SIXT Nuremberg city center
Gleißbuehlstrasse 12
90402 Nuremberg
Phone: + 49 (0)1805 . 6 666 666

Monday – Friday:             06:00 a.m. – 08:00 p.m.
Saturday:                         06:00 a.m. – 02:00 p.m.
Sunday:                           08:00 a.m. - noon

Europcar
Bahnhofsplatz 9
90443 Nuremberg
Phone: + 49 (0) 911 . 21 49 30

Monday – Friday:              08:30 a.m. – 09:00 p.m.
Saturday:                          09:00 a.m. – 07:00 p.m.
Sunday:                            10:00 a.m. – 08:00 p.m.

At the Nuremberg Airport you will find additional car rentals: Alamo, Avis, Budget, Europcar, Hertz and Sixt.

The Hotel VICTORIA is premium partner in a compound named „burgenstrasse“. Since 2012 there is a merger of different hotels along the Castle Road which leads from Mannheim to Prague. You will see well-fortified, massive castles, enchanted castle ruins, magnificent palaces and picturesque, half-timbered houses. As a matter of course also our famous castle – the “Kaiserburg” is situated on that route.
For more information, please feel free to contact our front desk staff or take a look at the homepage www.burgenstrasse.de.

• Standard Single
• Standard Double
• Relax Double Room
• Business Double Room
• Double Room Attic
• Family Room
• JuniorSuite Koenigstor
• JuniorSuite Klarissenplatz

St. Clare
(Catholic Church) / Koenigstrasse 66
Evening service: Monday – Saturday at 05:45 p.m. and Sunday at 08:30 p.m.

St. Lawrence’s
(Evangelical Lutheran Church) / Lorenzer Platz 1
Church service every Sunday at 10:00 a.m. / 11:30 a.m.
Evening service and Eucharist: Thursday at 06:30 p.m.

St. Sebaldus
(Evangelical Lutheran Church) / Sebalder Platz
Church service every Sunday at 10:00 a.m.

Church of Our Lady
(Catholic Church) / Main Market Square
Church service every Sunday at 10:00 a.m. / 11:30 a.m. / 07:00 p.m

The Tourist Office provides a 2-hour walking tour in the city center every day. The English tour starts at 01:30 p.m. from the Tourist Information on the Main Market Square (“Hauptmarkt”). In addition to that you can join the “Nuremberg Tours” with English speaking tour guides who are specialized in Old City as well as Rally Grounds tours. Learn more about this offer on the website www.nurembergtours.com.

We can also recommend our walking tours - explore the highlights and hidden places on one of our guided walks around Nuremberg. Let yourself be enchanted!

You can ask our front desk staff for further information!

It is quite astonishing what you can discover in those little cobblestone lanes and the shops located in pretty half-timbered houses. During christmas time you even find a little christmas market there!

In order to provide our guests the best possible service and the highest quality in all sectors, we are committed to constantly improve. The most important form of success we strive for are satisfied guests who desire to come back and talk about us. We would therefore welcome if you can publish your review in one of the travel websites like Tripadvisor. We give our best for you.

Give us your opinion! Thank you for your support!

We only process personal data within the framework of current data protection on the basis of legal provisions or if you consent to the processing. You can obtain information about the processing of your personal data at any time and revoke your consent. For the request of information or revocation send us a message by email (book@hotelvictoria.de). We do not pass on any data to third parties without statutory obligation. In addition, we refer to the data protection provisions on our website.

In our KreativSchub rooms we not only offer you enough space for creative work, but also a Smart-TV with HDMI connection, a multimedia bar with numerous connections and an Apple docking station.

• General Practitioner:

Dr. Delia Gitschner / Koenigstrasse 33 / 90402 Nuremberg / Phone:             + 49 (0) 911. 240 55 80
Scheduled appointments only

• On-call medical unit:

Adcom Center / Bahnhofstrasse 11-11c / 90402 Nuremberg / Phone:          116 117

Monday, Tuesday, Thursday, Friday:               07:00 p.m. – 11:00 p.m.
Wednesday:                                                 02:00 p.m. – 11:00 p.m.
Saturday, Sunday, Friday:                              08:00 a.m. – 11:00 p.m.

• On-duty dental service:

Hotline with announcements of on-duty emergency dentists / Phone: + 49 (0) 911. 58 88 83 55

Albrecht Dürer (1471-1528), is the most renowned German artist all over the world. He was born in the heart of the Old City and he lived and worked here for most part of his life.

Many of his masterpieces such as "The Hare" or "Adam and Eve" were painted in his Nuremberg studio. To learn more about Albrecht Dürer, we recommend you to visit his former residence and studio, the Museum "Albrecht Dürer's House", located in the Albrecht-Dürer–Strasse 39.

Or else you can also contact the emergency care directly if you dial “0” – to get outside line - followed by “112”. Thank you for your quick reaction and for your help!

The hotel VICTORIA is a great choice not only for a good night sleep! Enjoy our specialties and let our cordial team surprise you. Here you will find the ideal setting for your party. Whether you plan a wedding or you want to celebrate your birthday or anniversary, our creative team will turn your event into a wonderful and unforgettable experience!

You can reach the "NürnbergMesse" by underground train, line U1 (direction: Langwasser Sued; stop: Messe), within 10 minutes. If you go to the exhibition centre by car or taxi you will need to plan approximately 20 minutes for the journey, depending on the traffic. Daily tickets for the public transportation can be purchased at the hotel front desk. Of course we will also inform you about the current charges.

Our fax and copy service is available 24/7 for you. We can also scan your documents. Please ask our front desk staff for further information. We are happy to help you!

• Become familiar with the emergency signs and instructions located on each floor and in your hotel room.

• Memorize the plan of the escape routes and emergency exits.

• Verify the location of the closest fire extinguisher and become familiar with its parts and operation.

• Do not use the lift in case of fire!

• Become familiar with your hotel room in case that you might have to wait for help inside your room if the escape routes should not be accessible.

• Stay calm and rational! It will help you react safely.

• Give immediate notice of the fire and operate the alarm (call fire, use the phone to contact the front desk or the emergency service, operate the fire alarm, etc.)!

Three fitness center nearby offer daily tickets. So every guest who wants to do sport exercises can decide quickly to go there, without signing a contract of course.

Please ask our front desk staff for further information. We are happy to help you!

The next flower shops "Blumen Grün Punkt" and “Casa dei Fiori” are located in the basement of the Nuremberg train station respectively in the main hall of the train station. However, if you walk to the city center, you will find a lot of market stalls selling fresh seasonal flowers. For special arrangements we highly recommend the flower shop "Blume2000" located in the Koenigstrasse 42-52. Of course we can also arrange a floral surprise for you, just let us know!

Hotel VICTORIA was built in 1896 in the typical Nuremberg’s Gothic Revival style and is now considered a landmarked historical building. The salesman Joseph Schuler purchased the hotel approximately in 1920, but then it was bombed and heavily damaged like most buildings of city center during World War II.

Joseph Schuler rebuilt the hotel between 1945 and 1948 and now the traditional family business is run by his great-granddaughter, Sabine Powels.

We can look back on over 120 years of history - experience it!

If you would like to request a certain time for it, please ask our front office.

In case the “Please-do-not-disturb” sign is hanging at your door, we will not enter your room.

Our housekeeping team works in an extremely reliable and conscious way. If there is anything that doesn’t come up to your expectations, in spite of our professional commitment, we kindly ask you to report this immediately.

Furthermore we have developed an extensive hygiene concept in order to make you feel safe and comfortable in our establishment.
In addition, our rooms are not only thoroughly ventilated after each departure, but also cleaned with a certified water-based air disinfection and room cleaning system.

In particular our beds provide an exceptional high standard. Our mattresses are regularly professionally cleaned  and also a prophylaxis of acarines is made one time per year. On top of this, our breathable and hygienic mattress protectors, especially made for the hotel industry, contribute to a “pure” night rest. Take a look at our certificate. 

There is a special offer for every occasion, whether for families the "Family adventure" or city explorers "Magic of Nuremberg". Nuremberg is always worth a visit. Do you like to be active? Then maybe the "BikeVacation" is just right for you! 

At our website Nuremberg for discoverers you will also find our personal recommendations to explore Nuremberg.

For any question, please feel free to contact our front desk staff!

Furthermore you will find an iPad with Internet access at the reception. The use of this device is also free and it will allow you for example to check all information concerning your trip and to report your experience in Nuremberg and at the Hotel VICTORIA to the beloved ones. You may request the weekly changing login code for the Internet connection at the front desk. If desired, we may also print required documents for you at the reception. Please contact us if needed – we are happy to assist you! Should you have any problem with the internet connection, please report it to the hotel staff as soon as possible. We will try our very best to solve the problem.

Please take notice of the terms of use.

Please inform us in advance and bring your clothing to the reception. The price depends on the type of clothing. If you wish to take care of your clothes on your own, please ask us for iron and ironing board – we gladly put it for free on your disposal.

Along the river meadows, at the park Marienberg, around lake Dutzendteich or even around the city wall, east (direction Lauf) or west (direction Fuerth) from the city center.  At the reception you will find a brochure with three different routes in one of the most beloved jogging areas in Nuremberg: Lake Woehrdersee.

We provide a little drawing kit and a city map especially designed for children – please ask our front desk staff!

On top of this Nuremberg and its surroundings offer a range of exciting activities for families and children, such as the Playmobil-Funpark in Zirndorf and the Nuremberg Zoo.

At the reception you will get a bag for the dirty clothes along with the listed prices of our laundry service. If you leave your laundry at the front desk before 09:00 a.m., our laundry service will return it on the same day (except on weekends). Please also consider that our laundry service is available only from Monday to Friday. For any information about laundromats please ask our front desk staff.

Our winter garden LichtBlick is a lounging area located in the mezzanine, between the ground and the first floor. Of course we will be happy to serve you a drink here.

Make yourself comfortable with a glass of wine or a nice book from our small but select library. We also provide a Loewe TV. We try our very best to make you feel at home!

The elevator is located next to the reception and it takes you and your luggage to the upper floors of the hotel. Only the mezzanine cannot be reached by lift. If you need help with your bags, please let us know – we are here for you.

Of course you can also request to have your linen changed on a daily basis.

Please inform our front desk or our housekeeping staff and we will be happy to provide clean sheets for you which should help promote a restful sleep.

Enjoy a cup of tea or coffee in our hotel lobby and take your time to read a good book. 

Find further information here: "How to reach us"

Did you find or maybe loose anything? Please contact our staff at the reception desk. After consultation we will send you the object of value.

In order to guarantee you a comfortable night sleep, we equipped the JuniorSuites as well as our rooms of the category "a step up" with barrel spring core mattresses of the German manufacturer Schramm. The JuniorSuites suppose also of mattress toppers.

High quality innerspring mattresses for best sleep experiences were chosen  for the rooms of our categories Standard Single, Standard Double, Family, Business and Culture (here also with mattress toppers) for our guests.

We provide the perfect setting for groups of all sizes, whether it is an unconventional outdoor workshop or a professional presentation. Our state-of-the-art equipment, the competent and individual service, as well as our delicious catering provide the ideal surroundings for creative ideas and satisfying results. We will make your way to success an unforgettable experience!

• A fresh take
• A wealth of ideas
• A world of ideas
• A new outlook
• A Step Up

Please pay attention to the displayed price list. Should a mini bar item not be available, please let us know! We will bring it into your room.

The multiplex CINECITTÀ, with 21 screens, offers you a large range of movies as well as an IMAX. It also hosts lots of restaurants and bars. The latest movie schedule is available at the front desk.

Discover what inspires us day-to-day here! If you don't want to be missing out on any news, you can also register for our newsletter. 

According to the Bavarian non-smoking law, it is forbidden to smoke in the common areas of the hotel as well as in the hotel rooms, e-cigarettes included. We kindly ask you to respect this policy. Smoking will result in a penalty up to 200,00 €. Thank you for your understanding!

The Nuremberg card, available online via https://tourismus.nuernberg.de/buchen/nuernberg-card/#/ offers you a lot of benefits, such as 2 days free admission to all museums & attractions as well as 2 days free use of all public transport services within the entire region of Nuremberg, Fürth and Erlangen. Children up to 5 years get a free card! Children from 6 up to 11 years pay 11,00 € if at least one parent purchases the Nürnberg card at the full price of 33,00 €.

Find the most beautiful places, walking tours through Nuremberg and the best events in town at Nuremberg for discoverers

Let us inspire you!

In the summer time you can also visit our Café La Terrazza, located behind the hotel on the square Klarissenplatz, and enjoy a tasty VICTORIA-Cappuccino.

Open from Thursday to Sunday afternoon.

We also invite you to relax in our cozy Get together WandelBar in Trust in the hotel lobby. 

We do not offer a full organic breakfast buffet, however we give great importance to all natural and seasonal products. Our extensive breakfast buffet waits for you with delicious cereals, typical regional specialties and so much more. On top of that the products from the local organic brewery Lammsbräu round up our selection of soft drinks and we offer organic jams, icecream and coffee.

You can park your car safely & conveniently in our underground garage. Please ask the reception for a parking token, our front desk staff will explain you the way to the garage which is located 200 m behind the hotel.
The parking fee is 16,00 € for 24 hours and 12,00 € per day for meeting guests and depends on availability.

American Express, VISA, Mastercard, JCB und Diners. Furthermore payment with your smartphone, Google Pay, Apple Pay or your smartwatch is possible. If you are paying your bill by credit card you will have the option to select your own currency.

If you’re on vacation, you don’t have to leave your furry friend behind. Please consider that a supplement of 16,00 € applies per day. This includes a blanket for your pet as well as a little “welcome-treat”! Nevertheless we kindly ask you not to access the breakfast room with animals as a sign of respect for the other hotel guests. Furthermore pets are only allowed in our “Relax” rooms.

Train Station Pharmacy
Bahnhofsplatz 9 / 90443 Nuremberg / Phone:                   + 49 (0) 911 . 24 27 68 4
Mohren-Pharmacy next Lawrence’s Church
Koenigstrasse 32 / 90402 Nuremberg / Phone:                   + 49 (0) 911 . 20 63 30

If you require out-of-hours pharmacy services our reception team is always happy to support you.

You will find a short description of our special pillow selection in your room. These extra pillows are available on a limited basis. Please consult our front desk staff.

Sweet dreams!

Relax in our winter garden LichtBlick after an exhausting work day or an adventurous tour through Nuremberg. Meet your friends and colleagues at the WandelBar in Trust or join us in our summer Café La Terrazza.

You can buy different Playmobil figures like Dürer, Luther or the traditional gingerbread baker at the reception for 2,99 € a piece.

For luggage pieces, which are heavier than 15 kg, we kindly ask you to inform our front desk staff in advance in order to schedule our personnel for this purpose. Porterage charges might apply depending on the quantity and the time involved.

You are also welcome to store your luggage at the reception. You will be able to access your belongings whenever you need.

... Salzburg, Vienna and more. These hotels combine individual uniqueness with reliably high quality standards for their guests. You can bank on the careful selection process of the PrivateCityHotels and on their commitment to high quality standards which are reviewed on a regular basis. The hotel managers and their staff are passionate hosts who aspire to make the stay memorably pleasant for all guests. Individual travelers find here perfect locations in Germany, Switzerland and Austria to experience exciting city tours.

As a member of this hotel group, we are aware of our responsibility and we are glad about each and every satisfied guest. Our comfortable hotel with its many amenities leaves nothing to be desired. We are always at your disposal if you request any further information! Or just take a look at the website of the PrivateCityHotels: www.private-city-hotels.com.

Simply select the radio channels available on your TV. In our Attic rooms you will also find a radio in your bathroom. Just relax and enjoy your leisure time!

No Problem! At our reception desk we offer a small choice with different diopters. We are looking forward to helping you. 

For example, we buy our eggs, fruits and vegetables, as well as jams, muesli and juices from regional manufacturers. On top of that, we are able to offer honey from our own bees at the buffet which have their beehive on the roof of the New Museum of Modern Art and Design. We also attach great importance to using seasonal food and by varying it to provide variety. Therefore it can happen that the one or other treat is not always available on our buffet.

The restaurant and guesthouse Bocksbeutel - Stuben im Pillhofer”, located just next door, offers you an excellent choice of Franconian food and drinks. The restaurant is open Monday & Tuesday from 2pm onwards and on Wednesday - Sunday from 12am onwards. Kitchen is open till 10pm - closing at 12pm.

In addition to that Nuremberg offers you a variety of restaurants to satisfy any desire. May we give you a few recommendations? For instance, the Italian restaurant “Padelle d’Italia” (Theatergasse 17) with its extraordinary choice of Italian specialties and wines or the Restaurant “Estragon” (Jakobstrasse 19) which provides exquisite Mediterranean cuisine and a weekly changing menu with delicious specialties from all over the world. For any other suggestions kindly ask our front desk staff.

To store your valuables, you can personally program the safe with a security code of your choice. You will find the safety box inside the room closet.

There is also a vault at your disposal at our reception where we may deposit your belongings on request. The insurance sum is limited.

This has been our motto for a long time and we therefore decided to have our quality management always checked and certified by “ServiceQuality Germany”. We are thus officially committed to consistently improve ourselves as well as our quality standards.

We are proud to be “Q”- certified and to renew our promise of service quality day after day.

Please help us improve ourselves with your suggestions!

You will find a free sewing kit in your wardrobe. 

We are happy to help you out with our hotel slippers that you can request at the front desk.

We kindly ask you to respect this policy. Also smoking of e-cigarettes is not allowed. Smoking will result in a penalty up to 200,00 €. Thank you for your understanding!

You can also follow us on our Social Media channels on Facebook and Instagram!

Therefore, we take responsibility and choose to be innovative and to look up to the future. This means concretely that in our planning we take into consideration in particular the environmental and social aspects along with the economic aspects. We are always eager to test new products and we try to continually improve our resources in terms of sustainability. In this regard you may view the “NaturEnergie AG” certificate - it confirms us the use of green energy which is produced exclusively by environmentally friendly hydropower.

We also have a project at “BUND Naturschutz” that we support. We are sponsors of a children's group and thus help to sensitize children and young people for nature and the environment.

This facility provides an indoor swimming pool, indoor diving boards, a high diving tower, a heated outdoor pool (opened all year round)and a wading pool. The facility is suitable also for the youngest ones thanks to a separate, higher-tempered toddler area. A play area and a separate baby change room are also provided.

Monday to Friday: 06:00 a.m. – 08:00 a.m. and 10:00 a.m. – 10:00 p.m., except
Tuesday: 06:00 a.m. – 08:00 a.m. and 10:00 a.m. – 09:00 p.m.
Saturday and Sunday: 08:00 a.m. – 10:00 p.m.
 

For further information please check the website www.suedstadtbad.de or ask the front desk staff, we're here to help you.

We wish you a great fun day and lots of fun!

Our young and dynamic team is multi-cultural and various. A colorful mix of nationalities and personalities make our VICTORIA team unique. We always try to give our best to make your stay at the VICTORIA an unforgettable memory and to make you feel comfortable at all times.

Please press “0” to get outside line. Our telephones only allow you to make calls to the German fixed network. We provide this service free of charge.
To call room to room you only have to dial the room number. To be connected to the front desk, just press the speed-dial button on the phone or dial “9”.

Whether you like concerts, operas or ballet… the program of cultural events is always versatile and interesting. On request we will be happy to help you purchase the tickets for a show. Kindly ask our front desk staff.

No problem! You can ask the front desk for the most important complimentary toiletries such as tooth brush, tooth paste, comb and more.

We purposely chose a regional product for our establishment!

The company Loewe, located in Kronach, produces quality televisions, made in Germany, since 1948. On request you can borrow the specific cable as well as the technical instruction to connect your laptop or iPod to the TV. Please ask our front desk staff.

An important information from us for you while using our Smart TVs, mainly in our rooms of the category "A hum of creativity":

To protect your privacy and personal data, we ask you to log off from any Smart-TV services (i.e. Netflix and Youtube) you might have used during your stay. Please do not use the "Remember Me" function on any of our devices. The TV will not delete your personal data automatically. We assume no liability for any lost personal data or use of your account by a third party, should you not have followed these instructions!

Download the instructions for the remote control here.

Share VICTORIA-joy! A voucher from our gift shop is the perfect idea. You find a great selection on our website.

Select from fix services like our special breakfast or take a voucher of a certain amount that can be used for all our offers. Please ask our front desk staff for further information.

Our wake-up call service is available 24 hours a day and it makes sure you don’t miss any important appointment. Please ask the front desk staff for this service.

The unique setting of the square Klarissenplatz, right in front of the glass facade of the New Museum of Art and Design, offers you a marvelous location for your wedding reception and for the perfect photo shooting. Up to 80 people can celebrate this wonderful moment in our banquet room. We would be very glad to arrange a personal appointment and discuss all details with you!

Find the contact details as well as further information here. 

We are pleased to present you a small but exclusive choice of wines at our lobby bar WandelBar in trust or in our cozy winter garden LichtBlick or even on our summer Café La Terrazza. You can enjoy a selection of international wines.